;Qflow - Event Management


Invite Terms

Undelivered emails

You will see a list of delivery issues on your delivery status page if any occur.

This will outline the issue we experienced whilst trying to deliver the invite to your guest.

Qflow is not liable for undelivered invites which can be caused for a number of reasons.

If a message is Deferred or Queued the message will be retried up to 72 hours. This could be because the guest’s inbox is full or currently unavailable.

If a message has Bounced this means it has been rejected by the mail server.

If a message has been Marked as Spam the user has rejected it.

If a message has been Dropped this means the email address is incorrect or the inbox no longer exists.

If a message has been Unsubscribed this means the user has clicked the unsubscribe button in the email. 

General Rules

You promise to follow these rules:

  1. You won’t send Spam! By "spam" we mean the definition on the Spamhaus website.
  2. You won’t use purchased, rented, or third-party lists of email addresses.

If you violate any of these rules, then we may suspend or terminate your account.

Reporting Abuse

If you think anyone is violating any of these Terms, please notify us immediately. If you received spam you think came from a Qflow user, please report it directly to us (The best way to tell whether an email was sent through Qflow is that every Qflow campaign has a “Powered by Qflow” footer embedded into the email campaign.

Bandwidth Abuse/Throttling

You may only use our bandwidth for your Qflow emails. We provide image and data hosting only for your email campaigns, so you may not host images on our servers for anything else (like a website).

Compliance with Laws

You represent and warrant that your use of Qflow will comply with all applicable laws and regulations. You’re responsible for determining whether our Services are suitable for you to use in light of any regulations like HIPAA, GLB, EU Data Privacy Laws, or other laws. If you’re subject to regulations (like HIPAA) and you use our Service, then we won’t be liable if our Service doesn’t meet those requirements. You may not use our Service for any unlawful or discriminatory activities, including acts prohibited by the Federal Trade Commission ActFair Credit Reporting ActEqual Credit Opportunity Act, or other laws that apply to commerce.

If you’re located in the European Economic Area (EEA) or send to anyone in the EEA, you represent and warrant that in creating your Email distribution list, sending Emails via Qflow, and collecting information as a result of sending Emails, you:

  1. Will clearly describe in writing how you plan to use any data collected, including for your use of Qflow. You’ll get express consent to transfer data to Qflow and be processed, and you’ll otherwise comply with whatever privacy policy you have posted.
  2. Have complied, and will comply, with all regulations, as well as data protection, electronic communication, and privacy laws that apply to the countries where you’re sending any form of email through Qflow.
  3. Have collected, stored, used, and transferred all data relating to any individual in compliance with all data protection laws and regulations. You have the necessary permission to allow Qflow to receive and process data and send communications to that individual on your behalf.
  4. Agree to indemnify and hold us harmless from any losses, including attorney fees, that result from your breach of any part of these warranties.

Limitation of Liability

To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Website and the Services, including any downloads from the Website. We and our Team won’t be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they’re based on negligence or we’ve been advised of the possibility of those damages. Our total liability for all claims made about the Service in any month will be no more than what you paid us for the Service the month before.

Fair Usage

You agree to a fair use of the service. We provide custom plans for heavy or extremely high usage.

No Warranties

To the maximum extent permitted by law, we provide the material on the Website and the Service as is. That means we don’t provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. Since people use Qflow for a variety of reasons, we can’t guarantee that it will meet your specific needs.

Indemnity

You agree to indemnify and hold us and our Team harmless from any losses, including legal fees that result from any claims you make that aren’t allowed under these Terms due to a “Limitation of Liability” or other provision. (Indemnity is an agreement to compensate someone for a loss.) You also agree to indemnify and hold us harmless from any losses, including attorney fees, that result from third-party claims that you or someone using your password did something that, if true, would violate any of these Terms.

Legal Fees

If we file an action against you claiming you breached these Terms and we prevail, we’re entitled to recover reasonable attorney fees and any damages or other relief we may be awarded.

Equitable Relief

If you violate these Terms then we may seek injunctive relief (meaning we may request a court order to stop you) or other equitable relief.

Disclaimers

We and our Team are not responsible for the behavior of any advertisers, linked websites, or other Members.

Assignments

You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.

Force Majeure

We won’t be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, acts of God, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, zombie apocalypse, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers or third-party internet service providers.

Severability

If it turns out that a section of this Agreement isn’t enforceable, then that section will be removed or edited as little as necessary, and the rest of the Terms will still be valid.

Amendments and Waiver

Amendments or changes to these Terms won’t be effective until we post revised Terms on the Website. If we don’t immediately take action on a violation of these Terms, we’re not giving up any rights under the Terms, and we may still take action at some point.

Further Actions

You’ll provide all documents and take any actions necessary to meet your obligations under these Terms.

Notification of Security Breach

In the event of a security breach that may affect you or anyone on your Email distribution lists (each a “List”), we’ll notify you of the breach and provide a description of what happened. If we determine, and notify you, that you need to forward all or part of that information to anyone on your Lists, you’ll promptly do so.

Notices

Any notice to you will be effective when we send it to the last email or physical address you gave us or posted on our Website. Any notice to us will be effective when delivered to us along with a copy to our legal counsel: Attn. Wiretouch Limited, 2A Church Road, Hove, East Sussex, BN32FL or any addresses as we may later post on the Website.